How long does shipping take?

Shipping generally takes 10-20 business days depending on your destination and delivery option.

How can I track my order?

Once your order has shipped, you'll receive a confirmation email with a tracking number. Use it to track your delivery.

What is your return policy?

We accept returns within 14 days of delivery. Items must be unused and in their original packaging. FaceMax covers the cost of return shipping.

How do I contact customer support?

You can reach us through our Contact page or by emailing our support team. We aim to respond within 24 hours.

Do you ship internationally?

Yes. We currently ship to the United States, Canada, the United Kingdom, Australia, New Zealand, India, the Bahamas, and the European Union. Shipping rates and delivery times vary by location.

How do these products work?

Each tool is designed for consistent, low-effort use as part of your daily routine. As with any wellness or beauty tool, individual experiences vary — consistency of use matters most.